Everyday, there are things that can be learned that can impact our personal and professional lives.
In this week's blog, our Chief Learning Officer Tony Cole will discuss a few of the sales lessons he took away from his summer vacation.
Linda and I just came back from our first big RV camping trip where we visited Michigan. Upon my return, I received an email from Alex asking me if I had any brilliant insights to share with you all from my trip that might relate to growing sales. Here are the first 3 of 6 lessons I learned during our trip.
1. Enjoy the journey. We learned that there is normal travel time, and then there is RV time. My google maps would tell me I had a 240-mile, 4-hour journey, and I would arrive at 2:14 PM. I would drive for 30 minutes, look at my google map only to discover that I now had a 241-mile journey and I would arrive at 2:22.
As you plan your sales success, you must understand that the journey will take longer, and you will likely run into detours, accidents, and slowdowns.
If you do not slow down and enjoy each stop along the way, you will become irritable and frustrated. This will cause you to move things along faster and, when you do, you will miss steps and sights along the way, damage relationships, and potentially get lost.
2. Have a process and follow the process. For those of you that have RVs, you understand what I am talking about. You have to make sure that certain steps are taken so that you don’t; rip vents off of the roof, have contents falling out of your storage bins, leak your freshwater reserve, run out of propane, or get a flat tire.
- What we know thanks to the Objective Management Group is that 95% of Elite or Strong Salespeople (roughly only 25% of all 2 million salespeople assessed) follow a consistent sales process. What is important to note today though, is that the process is more of an approach so that the salesperson can focus on the buyer’s process.
Don’t assume you’ve followed the process. Have a milestone-centric system within your CRM system (Membrain) so that you can check off each step along the way. There were at least 3 occasions on our trip when Linda would ask me, “did you…” and I would have to review my steps just to make sure I covered every detail.
3. Sales growth requires nurturing. Driving through Ohio and Indiana, you will see more corn then you ever imagined. As you get into the western region of Michigan you start to see signs for cherries, apples, blueberries, corn, peaches, and all manner of fruits and vegetable stands. It reminded me of my days on the farm and how we had to nurture plants to maximize production. It did not matter how old or young the plants were. They needed soil, water, sunshine, and food.
- No matter where you are in your career, you need nurturing. You need to be replenished with new information, be reminded of what you’ve done in the past that led to success, and receive coaching to improve skills and change behaviors.
Nurturing requires balance. Too much of one thing is not good. So micromanaging is not a solid strategy. Self-management and openness to corrective coaching is the solution for consistent sales growth.