Facing stalls and objections throughout the sales process is a common occurrence for many salespeople. What we find is that, often, it is due to ineffective qualifying and not asking for the prospects commitment to take action prior to presenting a solution.
In this blog, we will cover the 10 common symptoms that suggest you may accept put-offs from prospects and how that is affecting the strength and quality of your sales pipeline.
While we are hoping to hear yes after our presentation, sometimes we hear a no. But how many times are you hearing “think it over”?
Think about the last 10 sales opportunities you had in your pipeline where you didn’t get a yes. How many of them are still in the pipeline because you are “hoping” for a yes while they “think it over” and get back to you? Now ask yourself what percentage of the time when you allow “TIO” do you get the business? My guess is that if you are like the rest of us, the number is pretty small. So let’s stop kidding ourselves about the strength of our pipeline and quit accepting “think it over” as an answer.
Since we agree that “TIO” is not the most effective strategy for closing more business, let’s look at some of the symptoms. You may not identify with all of these but it only takes one to derail your sales effectiveness.
- Do you keep going on appointments with prospects that don’t fit your ideal profile?
- Are you answering more questions than you are asking?
- Are you completing a pre-call plan for every sales call with questions you will ask and curve balls you expect?
- Do you rely on cold calls instead of introductions and referrals?
- Do you think “running faster” is a strategy?
- Are you too trusting of prospects and what they say?
- Are doing most of the talking on your sales calls?
- Are you talking too much about products and not enough about problems?
- Do you go on any appointment because you don’t have enough in your pipeline?
- Are you asking for the prospect’s commitment to a “Yes” or “No” answer before you come back, present your solution and answer all of their questions?
Eliminating “TIO” is easier that you think. First let’s agree that it’s OUR fault. If you have a sales process that allows for “think it over” you are going to get “think it over.” If you don’t have an effective sales process, well then get one and follow it every time!
Stop fooling around with prospects that want to “think it over” and go sell something!